Privacy Policy

Last updated: 28/09/2025

1. Introduction
Welcome to Soar Accessories (“we,” “us,” “our”). We are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website https://soaraccessories.com/ (the “Site”) and when you purchase products via our WooCommerce store.

By using our Site or placing an order, you agree to the collection and use of personal data in accordance with this policy.

2. Information We Collect

We collect personal information in various ways, including when you:

• Register for an account
• Place an order / make a purchase
• Subscribe to our newsletter or mailing list
• Fill out forms (contact us, support, etc.)
• Interact with our site (e.g. cookies, analytics)

Types of information we may collect:

3. How We Use Your Information

We use your personal information for the following purposes:

• To process and fulfill your orders (shipping, billing, order tracking)
• To manage your account and send you order-related updates
• To respond to your customer service requests
• To send you marketing materials and newsletters (only if you’ve opted in)
• To improve, optimize, and personalize your experience (e.g. analyze site usage, suggest products)
• To detect and prevent fraud or security issues
• To comply with legal obligations

4. Legal Basis for Processing (if applicable)

If you are in a jurisdiction where data protection laws require a “legal basis,” our processing is justified under one or more of the following:

• Consent — when you have given explicit permission (for example, subscribing to newsletters)
• Contractual necessity — to fulfill a contract with you (e.g. processing your order)
• Legitimate interests — for our business operations (e.g., improving our Site, fraud prevention), so long as they don’t override your rights
• Legal obligation — to comply with laws or regulations

5. Sharing Your Information / Third Parties

We may share your personal information with:

• Service providers / processors — e.g. payment gateways, shipping carriers, analytics providers, email service providers
• WooCommerce / WordPress plugins that require data to operate
• Third-party marketing or advertising partners, only if you have given consent
• Law enforcement, regulators, or government agencies if required by law or to protect our rights
• Affiliates or business partners, with your consent

We will ensure any third party we share data with is contractually obligated to maintain confidentiality and to use the data only for permitted purposes.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Recognize and track your preferences
• Understand site usage and performance
• Provide personalized content and offers

You may disable cookies via your browser settings, but this may affect the functionality of the site (e.g. user login, cart retention).

We may also use third-party analytics tools (e.g. Google Analytics) to collect and process data about site usage.

7. Data Retention

We will retain your personal data only for as long as needed to fulfill the purposes for which it was collected, comply with legal obligations (e.g. tax, financial records), resolve disputes, and enforce our agreements. After that, we will securely delete or anonymize your data.

8. Data Security

We implement reasonable technical and organizational measures to protect your data from unauthorized access, disclosure, alteration, or destruction. These measures include, but are not limited to:

• Secure server infrastructure
• Encryption of data in transit (e.g. HTTPS / SSL)
• Access controls and authentication
• Periodic security assessments

However, no method of transmission over the Internet or electronic storage is 100% secure, so we can’t guarantee absolute security.

9. Your Rights

Depending on where you live and which laws apply, you may have the following rights with respect to your personal data:

• Right to access — request a copy of the personal data we hold about you
• Right to rectification — correct inaccurate or incomplete data
• Right to erasure / “right to be forgotten” — request deletion of your data (subject to legal or contractual constraints)
• Right to restrict / object to processing
• Right to data portability — receive your data in a structured, machine-readable format
• Right to withdraw consent — where processing is based on consent
• Right to lodge a complaint — with a relevant data protection authority

To exercise your rights, please contact us using the contact information below. We may require you to verify your identity before processing such requests.

10. International Transfers

If your data is transferred to or processed in countries outside your country (e.g. servers located abroad, third-party service providers), we will ensure appropriate safeguards are in place (e.g. standard contractual clauses, adequacy decisions) to protect your rights and data.

11. Children’s Privacy

Our Site is not intended for children under [e.g. 13 / 16 / your local age limit]. We do not knowingly collect personal information from minors. If you believe we have collected information from a minor, please contact us to request deletion.

12. Changes to This Privacy Policy

We may update this Privacy Policy periodically (e.g. when we change business practices or legal requirements). The “Last updated” date will be revised accordingly. We encourage you to review this policy regularly.

If changes are material, we may notify you (e.g. via email or site banner). Your continued use of the Site after changes indicates acceptance of the revised policy.

13. Contact Us

If you have questions, concerns, or requests regarding your personal data or this Privacy Policy, you may contact us at:

Soar Accessories
Email: support@soaraccessories.com